Managed IT for growing teams

Reliable IT, endpoints, and networks
so your team can just work.

NDLS provides managed IT services, Microsoft 365 management, cybersecurity, networking, and backup solutions for small and mid-sized businesses across Ontario. Think of us as your own IT department, without the overhead.

In-person support available in Barrie, Orillia, and surrounding areas, with remote coverage across Ontario.

Your IT at a glance

Monitored
Managed devices
43
Tickets this month
12
Average response time
< 15 min
Backups verified
100%

NDLS keeps an eye on your endpoints, backups, networks, and Microsoft 365 so you don’t have to.

Schedule a quick call to review your environment →

Services built for real-world businesses

From endpoints to email, NDLS looks after your day-to-day IT so your team can focus on their actual work.

Managed IT & Helpdesk

Ongoing monitoring, patching, and end-user support for your computers and servers. NDLS becomes your IT department.

  • • Proactive monitoring and alerts
  • • Remote and on-site support
  • • Standardized workstation builds
Ideal for teams that have outgrown ā€œcall the IT friendā€ support.

Microsoft 365 & Email

Licensing, security, and day-to-day changes for your Microsoft 365 tenant and business email.

  • • User onboarding and offboarding
  • • Security policies and MFA
  • • Domain and DNS management
Keep your email, data, and access under control as you grow.

Cybersecurity

Endpoint protection, DNS filtering, email security, and best practices tuned for Canadian small business.

  • • Managed AV/EDR and DNS filtering
  • • Email security and phishing protection
  • • Security baselines and policy reviews
Reduce risk without making life miserable for your staff.

Networking & Wi-Fi

Properly designed networks, VLANs, and Wi-Fi so things are fast, secure, and predictable.

  • • UniFi and business-grade networking
  • • Segmented guest and internal networks
  • • Remote access and VPN
Especially important for multi-site, retail, and clinic environments.

Backup & Recovery

On-prem and cloud backups with real verification so you can actually recover when it matters.

  • • Server and workstation backups
  • • Microsoft 365 backup options
  • • Regular recovery testing
Because ā€œwe thought it was backed upā€ is not a plan.

Phone Systems & VOIP

Modern phone systems with call flows, queues, and remote extensions that match how your business actually operates.

  • • Yeastar P-Series and compatible hardware
  • • Call flows, hours, and greetings
  • • Remote and multi-site setups
Make it easy for customers and staff to reach the right person.

Why work with NDLS instead of ā€œa guy who fixes computersā€?

NDLS is built for businesses that want predictable, professional IT without feeling like a ticket number.

Security-first, not fear-first

We take security seriously, but we do not use scare tactics. You get clear explanations and sensible recommendations.

Plain language, clear options

You will always know what we are proposing, why it matters, and what it will cost.

Local when you need it

Remote tools fix a lot, but sometimes you just need a person on site. NDLS can do that in Barrie, Orillia, and nearby areas.

How getting started with NDLS works

No pressure, no surprise invoices. Just a clear path from ā€œthings are a bit of a messā€ to ā€œsomeone is looking after thisā€.

  1. 1

    Discovery call

    A short call to understand your business, current setup, and what is not working.

  2. 2

    Plan and proposal

    NDLS prepares a clear proposal for ongoing support, plus any one-time cleanup or projects.

  3. 3

    Onboarding and improvement

    We standardize your environment, take over day-to-day IT, and keep you updated on what we see.

Ready to have someone own the IT side of things?

Send a quick note with a bit about your business and what you are looking for. NDLS will follow up to schedule a conversation.

Prefer email? Reach out directly at  support@ndls.ca.