Adding a shared mailbox to Outlook
How to open and use a Microsoft 365 shared mailbox in new Outlook, classic Outlook, or Outlook on the web.
3 min read Microsoft 365 How To
Latest from the NDLS Blog
Changing or resetting your PIN in Windows 11
How to change your Windows 11 PIN, reset it while signed in, or recover access from the sign-in screen.
· NDLS Team
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Showing the From field in Outlook
How to turn on the From field in new Outlook, classic Outlook, and Outlook on the web so you can send from a shared mailbox or another address.
2 min read Microsoft 365 How To
Welcome to the NDLS Blog
A quick introduction to what you'll find here — practical IT guidance, security updates, and industry context for growing businesses across Ontario.
1 min read Announcements Industry News
5 Cybersecurity Habits Every Small Business Should Have
Most small business breaches don't come from sophisticated attacks — they come from missing fundamentals. Here are five habits that prevent the majority of incidents.
2 min read Cybersecurity How To
The Microsoft 365 Backup Myth That Costs Businesses Their Data
Microsoft does not back up your Microsoft 365 data the way most people assume. Here's what's actually included, and what you need to add.
2 min read Microsoft 365 Backup Recovery
Expanding your search in Outlook (classic)
How to widen your search scope in classic Outlook to find emails across all mailboxes, not just the active one.
1 min read Microsoft 365 How To
Simple password days are gone
Why password reuse puts every account at risk, and how a password manager like Bitwarden makes security painless.
2 min read Password Management Privacy
Canadian Privacy Law Compliance Guide: What Businesses Need to Know
An overview of PIPEDA and provincial privacy laws, plus practical steps your business can take to stay compliant.
5 min read Privacy How To
Microsoft Authenticator Setup
A step-by-step guide to enrolling in MFA with Microsoft Authenticator on your business Microsoft 365 account.
2 min read Microsoft 365 How To